1. A Papa John’s franchise just opened down the street from where you live. They provide delivery to your neighborhood. Starting at the Google search page, find Papa John’s and begin a pizza order for delivery.
Task Rational: This addresses the stakeholder’s concern regarding clarity of the Papa John’s home page. It will take the participant from the Google Search results and they will be confronted with the Papa John’s homepage. Their choices from this stage will provide information about the organization and navigability of the page.